Advice I have received:

Face Value Exchange is absolutely the right call for Neil.  This is the most restrictive technology we have and the most effective platform industry-wide for stopping scalping.  

Due to the priority around Neil, we are putting extra precautions in-place, and are in the process of notifying major secondary market platforms that we will be restricting transfer altogether.  In the past, they have reacted by pulling down / preventing listings on their sites altogether.

In short, Face Value Exchange is our most restrictive mechanism in ensuring that tickets cannot be resold for profit on secondary markets.

We do this by turning off ticket transfer altogether —your phone becomes your ticket.  With transfer off, and rotating barcode technology on our mobile tickets, it is impossible to duplicate or fake a ticket, as well as transfer to another individual.

*For fans who’s plans change and are unable to attend the event, they can re-sell them exclusively on TM, only for the exact price paid (Face Value Exchange.) *

NOTE: With these mechanisms in-place, major secondary marketplaces often will not allow tickets to be listed for shows using Face Value Exchange.

Ticketmaster’s Face Value Exchange offers fans a place to buy and sell tickets at the prices set by the artists. 

When artists choose to restrict transfer of their tickets to keep them out of the hands of resellers, Ticketmaster’s Face Value Exchange offers fans the flexibility to sell their tickets should their plans change. Fans can sell their tickets for the price they paid and make their money back while making another fan’s night. 

Ticketmaster’s Face Value Exchange is simple and secure. Fans can trust that they’re getting an official ticket, at the price set by the artist.

If the artist has chosen to use the Face Value Exchange, here’s how to list your tickets for sale:

1. Sign in to My Account, click My Tickets then select See Details next to your event.
2. Click the Sell button.
3. Choose to list one or all your tickets for the price you paid.
4. Tell us how you’d like to get paid.
5. Review your listing and you’re all set.

This is the best thing we have found to try to protect you all from the high prices in concerts today, caused by scalper’s secondary sales.

Thanks, Neil