We received several dozen complaints in December that the BBC DVD contained in the Harvest 50th Anniversary Box Set had a defect in the audio. Warner has been investigating the extent and cause of the problem and has found the pressings to be defective. The original recording does not contain this defect.
We are assuming that all DVDs have this defect and have asked Warner to press new DVDs and to provide a replacement DVD - when it becomes available, to all buyers of the Box Set at no cost.
We at NYA apologize for the long delay that happened while the investigation was occurring and the lack of communication during this time. Even though we didn’t have an answer, we should have reassured you that work was ongoing.
To obtain your new replacement BBC DVD when it becomes available on or about April 19, contact the Greedy Hand Store at harvestbbcdvd@wmgcustomerservice.com and follow the instructions below.
Please provide the following information in your email
Your Name
Your Email Address
Your Shipping Address
Where you purchased your copy of the Harvest 50th Anniversary Box Set with a photo of the receipt OR a photo of the DVD